AI is revolutionizing car sales: virtual assistants as a game changer

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Revolutionizing Customer Service: How Virtual Assistants Are Transforming the Automotive IndustryCanvirtual assistants revolutionize customer service in the automotive industry?Michaela Wallner, Senior Associate Customer Experience & Technology at Berylls by AlixPartners, says:Absolutely!Boosting efficiency & enhancing customer interactions – In call centers, virtual assistants providereal-time, personalized responses 24/7. In sales, they help customers withproduct configuration and decision-making.The technology is still in anexperimental phase, but its impact is growing fast. The key to success?Use case relevance and data availability. Tune in now to discover how virtual assistants are shaping the future of automotive!
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